Mark is told that he has been accepted for the CEO job and announces to staff that he will be helping out with day-to-day duties as it is his last day.
When Elaine is diagnosed with brain damage, Connie is desperate to atone for her guilt. But when Kevin realises that Connie has misled them, Connie is forced to defend her position.
Meanwhile, Donna is determined to make her first day as sister a success but, when she has to manage new nurse Elizabeth, she realises her colleague’s relentless efficiency is in danger of showing her up.
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